FAQ's

1. What are the terms of agreement to use submit a photo?

Please take a moment to read our terms of agreement below. These are the rules we all have to play by. As defined in the agreement, we reserve the right to remove photos of those who post banned material, copyright infringement, or do not follow the rules of conduct as posted here, in our terms of agreement and throughout the website.


2. How do I send a photo to the gallery?

Just click on the hyperlinks on this website - or send us the photo and a caption in an email to:  frankssauerkraut@gmail.com


Make sure your photo is either in JPG or TIFF format (for you graphics types, please have it in RGB and not CMYK format). Your photo/graphics editing program will have these settings for you.

3. What will be posted to the gallery?


Pretty well anything (with the exceptions listed in the next question, below). Your photos, or photos with the photographer's permission. Remember, your mother might see your gallery submission online: make her feel proud!

4. What will NOT be posted to the gallery?

(a)
Copyrighted material. Real simple: if you did not take the photo, or get the photographers permission, or if you did not create the artwork yourself, or get the original artist's permission, please do not post it to the gallery.

(b) Porn. No explanation needed – this is a family website.

5. What format/resolution should the photo be in?

Good quality photos make all the difference. We have supplied you with three templates to choose from to get the size and resolution just right:


\
In the end make sure your photos have at least 300 dpi and are at least 3.25" wide  X 2.75" tall).

8. How do I upload the photo?


Just send us an email, we'll do the rest. 

9. How long will the image stay on the gallery?

We will be hosting photos for approximately 6 months.



10. How do you pick a photo for the labels?

Like the Colonel’s chicken recipe, it’s a secret process. Here are some hints:
  send us your best photo of what it means to you or your group to have fun – while eating sauerkraut.  And then make sure you tell us what we’re looking at – in two sentences or less. 

11. Should I send photos in color or black and white?

Color sells:
  make your shots money! . You can learn a lot from the previously selected photos. For example, you may notice that

12. How will I know if my photo is selected?

We will email the contact address for each photo. Please make sure your contact email address is up to date and correct.

Please do not contact us to ask if your photo was chosen, if we’ve received your photo, or what your chances of winning are.  As you can imagine, we receive thousands of photos and emails and unfortunately we cannot respond to all of these inquiries

14. If my photo gets chosen for a label... do you send me a can?  Can I purchase a case? Where will I be able to find it???

Unfortunately we really can't send you a can with your label on it. We will tell you when it’s running – and advise that you check your local retailer – that carries Frank’s Sauerkraut – for your appearance.  If you can’t find Frank’s in your area, let your grocer know that you’re interested in our product.  It might help to have your friends keep an eye out as well!

15. How long does it take for a photo to be chosen for the labels?

We pick photos for the labels a few select times a year. It is a great honor to be chosen for the label and we take this selection process very seriously. So it takes some time.

16. Are there winning tips from winning photographers?

Yes, and the best is to ask the photographers directly.


Here's a big technical hint to start. Two things: format and resolution. Look at the label, it is in "landscape" mode (wider than it is tall) so try to reformat your photos if your originals are in "portrait" mode (taller than they are wide). Second thing, we cannot print files with less than 200 or 288 dpi. Feel free to submit them to the website, but do not be surprised if we cannot print them.

USER AGREEMENT

Welcome to myfrankskraut.com. PLEASE READ THIS USER AGREEMENT CAREFULLY BEFORE USING THIS WEB SITE. By using this Web site, you signify your agreement to all terms, conditions, and notices contained or referenced herein (the "Terms of Use"). If you do not agree with these Terms of Use, please do not use this Web site. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time. Please check these Terms of Use periodically for changes. Your continued use of the myfrankskraut.com Web site following the posting of changes to these terms, including the myfrankskraut.com. Reading Privacy Policy (below) will mean you accept those changes. A COPY OF THESE TERMS AND CONDITIONS OF USE MAY BE DOWNLOADED, STORED OR PRINTED.

RESTRICTIONS ON USE OF MATERIALS

This Web site is owned and operated by The Fremont Company (referred to as "Frank’s," "we," "us," or "our" herein). No material from the myfrankskraut.com Web site or any Web site owned, operated, licensed, or controlled by Frank’s may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, noncommercial home use only, provided you keep intact all copyright and other proprietary notices. Modification of the materials or use of the materials for any other purpose is a violation of Frank’s copyright and other proprietary rights. For purposes of these Terms of Use, the use of any such material on any other Web site, online service or other service is prohibited. All trademarks, service marks, and trade names are proprietary to The Fremont Company, or its affiliate.

SUBMISSIONS

Frank’s always welcomes suggestions and comments regarding Frank’s online activities from the users of our Web site. Any comments or suggestions submitted to Frank’s, either online or offline, will become Frank’s property upon its submission. This policy is intended to avoid the possibility of future misunderstandings when projects developed by Frank’s professional staff might seem to others to be similar to their own creative work. If at our request you send certain specific submissions (e.g., postings to chat rooms, bulletin or message boards, story lines for interactive stories, postings to our Gallery or games/drawings/contests) or, if you send us any unsolicited creative ideas, suggestions, photographs, notes, drawings, concepts or any other information or materials (collectively, the "Submissions"), the Submissions shall be deemed, and shall remain, the property of Frank’s. None of the Submissions shall be subject to any obligation of confidence on the part of Frank’s, and Franks shall not be liable for any use or disclosure of any Submissions. Without limitation of the foregoing, Franks shall exclusively own all now known or hereafter existing rights in and to the Submissions of every kind and nature throughout the universe and shall be entitled to unrestricted use of the Submissions for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the Submissions.

FORUMS AND PUBLIC COMMUNICATION

"Forum" means a chat area, bulletin board, or e-mail function offered as part of the myfrankskraut.com Web site. You shall not upload to, distribute through, or otherwise publish through the myfrankskraut.com Web site any content that is libelous, defamatory, obscene, pornographic, threatening, racist, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable that would constitute or encourage a criminal offense, violate the rights of any party, or that would otherwise give rise to liability or violates any law. If you do, we reserve the right to remove the postings that defame or insult anyone as well as notes that are abusive or hateful, although we have no duty to do so. In addition, we also reserve the right to remove notes that we deem, in our sole discretion, to be inappropriate, off the subject or not in English. You may not suggest or encourage illegal activity while visiting the myfrankskraut.com Web site. Spamming is not permitted. Moreover, any postings that might be construed as stalking will be deleted and made available to the proper law enforcement officials.

The Forums shall be used only in a noncommercial manner. You shall not, without our express approval, distribute or otherwise publish any material containing any solicitation of funds, promotion, advertising, or solicitation for goods or services. You specifically acknowledge that soliciting other Myfrankskraut.com Web site users to join or become members of any commercial online service or other organization is expressly prohibited.

It is our policy to respect the privacy of all guests. Please see our privacy policy below, which discloses our information collection and use practices. We ask that our guests respect each other's privacy by not posting names, phone numbers, addresses, social security numbers, or any other private information. If you do not want the world to know something, please do not post it on the Internet in any way.

You represent to us that you own, or have the right to submit to us in accordance with this Agreement, all material that you post on our Forums. By uploading materials to any Forum or submitting any materials to us, you automatically grant (or warrant that the owner of such rights has expressly granted) Franks a perpetual, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, and distribute such materials or incorporate such materials into any form, medium, or technology now known or later developed throughout the universe. In addition, you warrant that all so-called moral rights in those materials have been waived.

When you access our Web site and participate in our interactive applications, you participate at your own risk. You take responsibility for postings made under your user name. We take no responsibility for the content or opinions posted on our Web site by users accessing our Web site.

JURISDICTIONAL ISSUES

All applicable federal, state and local laws govern user access to this Web site. This Web site is controlled and operated by Franks from its offices within the State of Ohio, United States of America. Franks makes no representation that materials on the Web site are appropriate or available for use in other locations. Those who choose to access this Web site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. All information available on the Web site is subject to U.S. export control laws and may also be subject to the laws of the country where you reside.

TERMINATION

This Agreement is effective until terminated by either party. You may terminate this Agreement at any time by destroying all materials obtained from any and all Frank’s Web site(s) and all related documentation and all copies and installations thereof, whether made under the terms of this Agreement or otherwise. This Agreement will terminate immediately without notice from Franks if in Frank’s sole discretion you fail to comply with any term or provision of this Agreement. Upon termination, you must destroy all materials obtained from this Web site and any and all other Franks Web site(s) and all copies thereof, whether made under this Agreement or otherwise.

You agree that Franks, in its sole discretion, may terminate your registration to the Web site (or any part thereof) or use of the Web site or any portion of the Web site, and remove and discard any Submissions, for any reason, without limitation, including if Franks believes that you have violated or acted inconsistently with the letter or spirit of this User Agreement, including the Privacy Statement below.  Franks may also in its sole discretion and at any time discontinue providing access to the Web site, or any part thereof, with or without notice. You agree that any termination of your access to the Web site under any provision of this User Agreement may be effected without prior notice, and acknowledge and agree that Franks may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Web site. Further, you agree that Franks shall not be liable to you or any third-party for any termination of your access to the Web site.

DISCLAIMER

ALL MATERIALS, INFORMATION, PRODUCTS, AND SERVICES INCLUDED IN, OR AVAILABLE THROUGH THIS WEB SITE (THE "CONTENT") ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, FRANKS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. FRANKS DOES NOT WARRANT THAT THE WEB SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY DEFECTS WILL BE CORRECTED, OR THAT THIS WEB SITE OR THE SERVER(S) THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. FRANKS DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE CONTENT IN THIS WEB SITE IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT FRANKS) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY

YOU EXPRESSLY UNDERSTAND AND AGREE THAT UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL FRANKS OR ITS AFFILIATES OR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF FRANKS OR A FRANKS AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM (i) THE USE OF, OR THE INABILITY TO USE, THIS WEB SITE OR ANY MATERIALS IN THIS WEB SITE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THIS WEB SITE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THIS WEB SITE; OR (v) ANY OTHER MATTER RELATING TO THIS WEB SITE. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL FRANKS TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO NEGLIGENCE, OR OTHERWISE, EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ANY FRANKS PRODUCT.

INDEMNIFICATION

Upon a request by Franks, you agree to defend, indemnify, and hold harmless Franks and its subsidiary and other affiliated companies, and their employees, contractors, officers, and directors, from all liabilities, claims, and expenses, including attorney's fees, that arise from your use or misuse of this site or from the breach of these Terms of Use by you. Franks reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with Franks in asserting any available defenses.

PRIVACY STATEMENT

The Fremont Company (referred to as "Franks," "we," "us," or "our" herein) recognizes the importance of protecting the privacy of personal information collected from users of our Web site. This Privacy Statement discloses how we collect, use, and share information gathered about users when they visit our Web site. By accessing our Web site, you are assenting to the terms of this Privacy Statement and the terms of the user agreement, including without limitation, the limitation of liability provisions. A COPY OF THE PRIVACY POLICY MAY BE DOWNLOADED, STORED OR PRINTED.

CHILDREN

Franks is committed to protecting the on-line privacy of children. While this site is not designed or intended to attract children under the age of thirteen (13), we are mindful children may also visit this site. We do not collect personal information from children we know are under 13 years of age.

If you have questions or concerns about the Internet and privacy for your child, we encourage you to check out http://www.ftc.gov/kidzprivacy.

INFORMATION COLLECTION AND USE

Franks collects personally identifiable information, such as name, address, and email address from numerous areas on our Web site. Below we describe the major areas on our Web site from which we collect personal information. We collect personal information in order to respond and fulfill your requests for our products and to better meet customer needs. Currently, we do not sell, share, or rent personal information collected from our users to third parties in ways different from what is disclosed in this Privacy Statement. However, we reserve our right to do so in the future. In addition, we may share your personal information with business partners that we have contracted with to help process orders and deliver products and services that you have requested.

Contests and Promotions:

When entering a contest or other promotional feature, Franks may ask for the user's contact information (such as name, address and email address) and demographic information (such as zip code). The contact information will be used so we are able to administer the contest and promotions and to notify winners. The demographic information will be used for purposes of monitoring or improving the Web site. Participation in these contests and promotions is completely voluntary.

Gallery/Labels/Photo Submissions:

Franks provides users with an opportunity to submit their photos for display on the Web site and for possible use as a label on cans of Frank’s Sauerkraut. In order to submit anything, users must be registered with Flickr. The submission of any items to Franks will be subject to the terms of the Yahoo/Flickr user agreement, located at http://info.yahoo.com/legal/us/yahoo/utos/utos-173.html.

SECURITY

Franks takes precautions to protect the personal information we collect from our users. However, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard your personal information once we receive it, we cannot warrant the security of information you transmit to us.

COOKIES

A "cookie" is a small file stored on your computer by a Web site that gives users a numeric user identification and stores certain information about the user's activity on the Web site. We use cookies to let us know that the user is a prior customer and to provide certain features such as storage of the user's password or user name. Most Web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable this feature, certain aspects of our Web site, such as the shopping cart, will not function properly.

INTERNET PROTOCOL (IP) ADDRESSES

Franks uses IP addresses to analyze trends, administer the Web site, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information.

LINKS

This Web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of other Web sites that you may link to from the Myfrankskraut.com Web site. We ask our users to be aware that when they enter other Web sites they will be subject to privacy practices that may differ from ours. We encourage you to read the privacy statement of each Web site that you link to and that collects personally identifiable information. This Privacy Statement applies solely to information collected on the Myfrankskraut.com Web site.

CONSENT AND NOTIFICATION OF CHANGES

By using our Web site, you consent to the collection and use of personal information as described above by Franks. If we decide to change our Privacy Statement, we will post these changes so our users are always aware of what information we collect, how we use it and under what circumstances we disclose it. We encourage you to check this page from time to time because your continued use of this Web site following any changes to the Privacy Policy will be deemed to constitute your acceptance of such changes.

 

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